faq

Frequently asked questions

What room categories do you offer?

We distinguish between two buildings:
🏨 In the **Hotel Die Arlbergerin** (from 10 years):
– Classic Tyrolean rooms in the main building: Classic & Comfort double rooms
– Modern design rooms in the new building: Panorama, Zirbe, Tanne, Superior (all with balcony)
🏡 At the **Pension Der Steinbock**: rustic, traditional rooms with Tyrolean charm
– Comfort room (with private bathroom)
– Traditional room (with shower on the floor)
🏠 If the entire house is booked exclusively, we speak of the **Holiday home Steinbock** – perfect for 20-30 people.

In the **Hotel Die Arlbergerin** all design rooms have a balcony with a mountain view. In the main building there are two rooms without a balcony (economy and one of the comfort rooms). In the **Pension Der Steinbock** many, but not all rooms have a balcony.

Yes, our house is located in the middle of the St. Anton mountains – no matter which direction you look, you will enjoy mountain views.

🏨 In the **hotel**: Main building – traditional, with carpeted floor. New building – modern, flooded with light, with oak flooring.
🏡 In the **Pension**: rustic, rustic, lovingly preserved – each room is individually designed.

Most of the rooms in the **hotel** are around 26 m². In the **Pension** the rooms are slightly smaller – between 18 and 22 m², charming and compact.

No, there is no minibar – instead we cordially invite you to our cozy **hotel bar and terrace**!

Yes – **all rooms in the hotel and guesthouse** have their own room safe.

Yes, you will find a small desk or a practical work surface in every room.

☕ **In the hotel**: A tea station with kettle is available in every room.
In the **Pension**: A kettle is available for free use in the bar area.
Early riser? Early bird coffee is available in the breakfast room from 7:00 am.

Yes – **all design rooms in the hotel** are equipped with a Smart TV. You can log in with your own streaming services (e.g. Netflix).

All rooms are **accessible by elevator**, but **not wheelchair accessible**. Please let us know in advance if you have any special requirements – we will be happy to help.

Yes, please indicate when booking if you do not want down bedding. The design rooms have **wooden floors** – ideal for allergy sufferers.

In our **design rooms** a **separation of beds is possible on request**. In the main building only in 2 classic rooms. Please inquire at least 1-2 days before arrival.

**In the hotel** we accept guests aged 10 and over**. For families we recommend the Pension Der Steinbock – here we welcome guests **of all ages**.

We recommend our **North rooms** – for example the **Pine room or the Economy room in the main building**. Our house is generally very quiet, but north-facing rooms are particularly quiet.

Only one room category in the hotel has separate sleeping areas: the **Tirol Suite**. Ideal for 2 people in the bedroom + 2 people in the living area (1 bathroom). This is not possible in the guesthouse.

**Yes**, in the hotel in the **Comfort, Superior and Tanne** categories – with an extra bed. In the guesthouse e.g. in the **Mountain Fire** room or in the Traditional room with an extra bed. Baby cribs are also available.

Our **design rooms in the new building** have been specially designed for couples. Particularly romantic: the **Double room Panorama** with window reading corner, bed with mountain view and open bathroom.

🛏️ **Design room in the hotel**: Beds 210 cm long, blankets 220 cm
🛏️ **House in the hotel**: Beds 200 cm, blankets mostly 210 cm
🛏️ **Pension**: Beds 200 cm, blankets 210 cm

**Economy**: classic room in the main building, without balcony, simple bathroom with shower
**Superior**: modern design room in the new building, balcony with mountain view, open bathroom with glass panoramic shower

🛏️ In our **design rooms in the hotel** the beds are 210 cm long and the comforters 220 cm.
In the **Stammhaus**: Beds 200 cm, blankets mostly 210 cm.
In the **Pension**: all beds 200 cm, with 210 cm blankets.

**Economy**: classic room in the main building without balcony, with shower.
**Superior**: modern design room in the new building with balcony, oak wood floor, panoramic shower & open bathroom.

**Hotel Die Arlbergerin** (4 stars): Elevator, sauna, hotel bar, bistro, large breakfast buffet, modern & comfortable.
**Pension Der Steinbock**: Bed and breakfast without sauna, no elevator, traditional rooms, familiar character.

Yes – the **Comfort double room** in the guesthouse has a wooden floor.
The other rooms are carpeted.

**Hotel:** Comfort rooms in the main building have a separate WC. In panorama rooms the WC is in the open bathroom with glass partition. All other rooms: WC integrated in the bathroom.
**Pension:** All rooms with integrated bath & WC.

We are happy to reserve a specific room for our regular guests. New guests can make requests – we can only guarantee the room number shortly before arrival.

Yes – daily cleaning is included in all houses.
Exception: When booking the **Green Rate** (room cleaning only every 3 days, but cheaper).

Yes – **on request and subject to availability**. Late check-out until 14:00 costs € 40.
Regular check-out: hotel until 11:00, guesthouse until 10:00.

🧺 Washing: € 10
🧺 Drying: € 10
🧺 Combi: € 20
Please let reception know. No ironing service – but ironing board on request.

Yes – **all rooms in the hotel** have blackout curtains. In the guesthouse: opaque curtains, depending on the room.

In the **hotel**: Bathrobe & slippers included (we recommend bringing your own).
In the **Pension**: no bathrobes or slippers provided.

No – there are separate **ski & bike cellars** (lockable and secure).

No – only normal sockets. Adapters are available at reception (subject to availability).

Yes – fast WLAN is included in **all buildings** (hotel, guesthouse, vacation home).

Yes – we are happy to provide an ironing board and iron on request.

Yes – unless you book our **Green Rate** (cleaning every 3 days).

Daily on request – simply lay the used towels on the floor of the shower.

In the hotel: 1 comfort room & 1 Tirol Suite with bathtub.
In the guesthouse: 2 comfort rooms with bathtub. All other rooms: shower.

Yes – all rooms are equipped with smoke detectors. Our house is a non-smoking establishment.

Yes – all rooms are equipped with smoke detectors. Our hotel is a non-smoking establishment.

Yes – every room has a seating area. Larger rooms also have a sofa or reading area.

Yes – in **all hotel rooms with balcony** you will find comfortable seating. In the guesthouse: simple wooden benches or chairs.

No – we do not provide a refrigerator. Refrigeration for medication is available at reception.

No – no connecting doors. In the hotel we recommend the Tirol Suite or adjoining rooms. For larger groups: the Steinbock vacation home.

**Hotel**: Yes, there is a tea station with a kettle in every room. **Guesthouse**: Kettles are available for free use in the bar (not served).

**Bicycles**: please only in the bicycle cellar (not in the room/balcony).
**Prams**: can be parked in the Steinbock in the room or in the ski cellar.

**Hotel**: Yes, telephone in every room with direct connection to reception.
**Pension**: No telephone – but 24h telephone service available.

**Yes – our Steinbock vacation home is ideal for 20-30 people.**
It comprises 9 comfort rooms (with private bathroom) & 5 traditional rooms (with shared shower), including breakfast. No cooking facilities.

No, but flexible combination options in both houses. For groups: Book a vacation home.

Yes – please let reception know. We are happy to store medication for you.

**Hotel**: Telephone in room, emergency number available at reception.
**Pension**: 24-hour telephone service available at all times (also at night).

Of course! Here are all Questions 1-25 of the section “Arrival & Location” for the Hotel Die Arlbergerin and the Pension Der Steinbock, answered completely and sympathetically:

Where exactly is the Hotel Die Arlbergerin located?

🏨 Our hotel is situated in a quiet, sunny location in St. Anton am Arlberg – away from the hustle and bustle and yet centrally located. Only 700 m from the Nassereinbahn. You can reach the center in about 15-20 minutes on foot or with the free local bus (bus stop directly in front of the house).

🏡 Our charming Tyrolean guesthouse is located right next to the Hotel Die Arlbergerinon the same property. Both houses share a parking lot and care team. Rafalt” bus stop right outside the doorideal for summer and winter guests.

🔗 No, they are two separate buildings, but located right next to each other.
Both are managed by the same team – you enjoy the same serviceno matter where you stay.

🚠 The Nassereinbahn is only approx. 700 m away – you can reach it in 8-10 minutes on foot.
🚌 Alternatively, the ski bus takes you there every 15 minutes in winter and every hour in summer, directly from the “Rafalt” bus stop in front of the house.

🚶 The pedestrian zone is exactly 1 km away – a leisurely walk of approx. 15-20 minutes. Or you can use the local buswhich takes you comfortably to the center.

✅ Yes! The Bus stop “Rafalt” is right in front of the hotel & guesthouse.
🚌 In winter winter the ski bus runs every 15 minutesin winter every hour in summer.
🌙 In the winter there is also a night bus until 3 a.m. (for a fee).

🚌 In winter every 15 minutes to the cable car and the center.
🌞 Every hour in summer.
💳 Free with the guest card.

🍽️ Yes! Our small à la carte gourmet restaurant, a cosy bistro and a sun terrace await you directly in the hotel.
There are also other recommended restaurants within walking distance – or many options in the center of St. Anton.

🧘 Our houses are situated in a quiet location on the outskirts of St. Anton – no noise, no clubs.
Nevertheless, you can reach the center & the mountain railroad quickly on foot or by bus.

No. You live in a quiet residential area with no parties – ideal for couples, families and those seeking peace and quiet.

🚆 The St. Anton train station is approx. 1.2 km away.
🚌 Local bus line 2 runs regularly (free with guest card).
🛵 In summer there are also animal scooters.
🚖 We recommend Cab Miro: www.taxi-miro.at

🧳 We do not offer our own shuttle, but you can get to us easily by bus, cab or e-scooter. Just ask us – we’ll be happy to help.

✈️ Nearest airports:

  • Innsbruck (~1h15)
  • Friedrichshafen (~1h45)
  • Zurich (~2h30)
  • Salzburg (~2h30)
  • Munich (~3h)
    🚐 Transfers, train or rental car – we will be happy to advise you individually.


🚐 No, but we recommend Cab Miro or Cab Der Antoner – reliable and punctual. We are happy to help you with your booking!

🚗 Take the S16 until the exit St. Anton Ostthen continue via the entrance E at the Ruetz bakery.
Follow the St. Jakober Dorfstraße until house number 11.
📌 Top tip for the navigation system: Please enter “St. Jakober Dorfstraße 11” not just “Dorfstraße 11”. Otherwise you may end up in the wrong district!

🅿️ Yes, one parking space per room is included in the price – directly at the hotel. No reservation necessary.

🚘 No, there is no underground parking garage – but a few covered parking spaces and sufficient outdoor parking spaces directly in front of & behind the house.

❄️ Yes, we recommend snow chains in winter always have them with you – especially without four-wheel drive. Our access road is well cleared.

🏔️ Yes – St. Anton am Arlberg is one of the most snow-sure ski resorts in the Alps! State-of-the-art snowmaking and a top location ensure perfect conditions.

🚌 Yes – with your guest card you travel for free on the local bus. Summer and winter.

🏡 Typical Tyrolean charm: wooden façade, floral decorations & a rustic atmosphere – the traditional guest house right next to the modern Hotel Die Arlbergerin.

🧳 Yes – if you arrive early or leave late, you can leave your luggage safely with us.

From 15:00 – earlier only on request and subject to availability.

🕚 Hotel: until 11:00 a.m.
🏡 Pension: until 10:00 a.m.
🕐 Late check-out possible – for an extra charge & subject to availability.

🛒 Yes – Spar, MPreis and Billa are just 2-3 minutes away by car – perfect for a little shopping in between.

🚉 Train: St. Anton has excellent connections. Direct connection e.g. with the ICE “Ski Express Tirol” from Hamburg or Railjet from all over Austria & Switzerland.
✈️ Flight: Ideal via Innsbruck, Memmingen, Friedrichshafen, Munich or Zurich.
🚗 By car: Via the S16 – take exit E (at the bakery) and drive towards St. Jakober Dorfstraße 11.
📌 Tip for satnav: Enter “St. Jakober Dorfstraße 11” – not just “Dorfstraße”, as otherwise there are often navigation errors.
🔗 To get here on Google Maps

🌱 Yes – St. Anton has a direct train station in the village. Those who use the Green Rate and traveling by train, you will receive a free train station free train station transfer. Please let us know at least 3 days before arrival.

💚 Our sustainable tariff option with cleaning only every 3 days, fresh towels & bed linen at the same intervals.
🫒 Up to 10 % cheaper – bookable from 3 nights in summer and from 5 nights in winter.
🌍 Saves resources and protects the environment.

🚗 Yes – the local bus takes you to the center & mountain railroad every 15 minutes in winter and every hour in summer free of charge (bus stop directly in front of the house).
🗺️ Center on foot: only 15-20 minutes, mountain railroad 700 m away.

📲 Yes – at our hotel reception you will find QR codes with live departure times for the “Rafalt” stop.
📖 Our menu and local information are also available as QR codes. You can also obtain flyers & hiking maps on site.

🔌 Yes – we offer a charging station at the house.
💶 Cost: 25 € per full charge. Please let us know when you arrive.

🚙 O ne parking space per room is included.
A second car or trailer can be parked for an additional charge, subject to availability. Please inquire in advance.

🚌 Yes – our large parking lot offers space for up to two coaches. Please announce in advance.

🎿 We recommend Sport Alber. As our guest you will receive 50 % discount on the ski depot at the Nassereinbahn – exclusive!

🗣️ Mainly German & English. In winter, our international team is multilingual – a total of over 11 languages possible.
🤝 And if there’s a problem, we can help with a smile, our hands or a translator.

🌙 Please let us know in advance.
🔑 Hotel: Access code – key is at the reception.
🏡 Pension: You will receive a door code – your key is ready in the envelope with your name on the right directly after the entrance.
🕘 Our bar is open until 22:00 in summer and until 23:00 in winter – then self-check-in.

✅ Yes:

  • In the hotel: personal reception, elevator, bar

In the guesthouseseparate entrance, no elevator, check-in via code possible
Both houses are right next to each other.

🚗 Yes – a few parking spaces are covered. Most are outside in front of or behind the house.

✅ Yes – the S16 is perfectly cleared.
⚠️ Important: The road from Lech to Warth is closed in winter – mainly affects navigation routes from Vorarlberg.
🚙 Snow chains are recommended in fresh snow.

🚌 Yes – large groups with buses or carpools are welcome.
🌱 We recommend carpooling for the sake of the environment. Please register group arrivals well in advance.

📧 Yes – a few days before your arrival we will send you a personal arrival e-mail with:

  • Directions
  • Access codes (if necessary)

Google Maps Link & Self-Check-in-Infos
👉 Please let us know your planned arrival time – only then can we prepare everything!

👶 Yes – our partners (e.g. Taxi Miro, Der Antoner) provide child seats on request child seats free of charge ready. Please specify when booking.

🏨 It’s easy to find us – our name “Die Arlbergerin” is visible in large illuminated lettering visible on the building.
The modern style clearly stands out – don’t worry, you’ll find us straight away!

❄️ A lot!

  • Winter hiking, tobogganing, cross-country skiing
  • Lake Verwall, snowshoe hikes, horse-drawn carriage rides
  • Shopping, culinary delights, après-ski – or relaxing on our sun terrace

🚌 Right here: Bus timetables St. Anton
Or as a QR code at our reception desk. The Bus stop “Rafalt is directly in front of the hotel & guesthouse.

🚴 Yes – e-bikes & mountain bikes are available from several providers in the village. We are happy to help with the selection and reservation.

☕ Yes:

  • In the Pension Der Steinbock there are two rustic parlors (not serviced)

In the hotelBistro, sun terrace and hotel bar – also for guests of the guesthouse

📬 We keep a waiting list – as soon as your desired room becomes available, you will receive a new offer.
🔁 Alternatively, we are happy to check availability at vacation home Steinbock or in the guesthouse.

🌾 Simply specify when booking – we will be happy to prepare:

  • Allergy bed linen
  • Room with wooden floor
  • Breakfast without gluten, lactose or similar (please let us know in advance)


🏡 Yes – our exclusive Steinbock vacation home is perfect for up to 25 people.

  • 9 comfort rooms with private bathroom
  • 5 traditional rooms with shower on the floor
  • Breakfast included – no kitchen, but lots of charm!

📍 St. Anton is located in the west of Austria, in the province of Tyrol – close to the border with Germany and Switzerland.
The town is world-famous as the the cradle of alpine skiing and part of the largest interconnected ski area in Austria: Ski Arlberg.

✈️ The nearest airports are:

  • Innsbruck (1 hour)
  • Friedrichshafen & Memmingen (2 hours)
  • Zurich (2.5 hours)

Munich & Salzburg (approx. 3 hours)
We are happy to help you organize a cab or transfer.

🚐 Yes, with pleasure! We work with Cab Miro and The Anton Taxi together.
Alternatively: Direct train connection to St. Anton or the Arlberg Express from Zurich airport.

🛂 This depends on your country of origin.
👉 Please obtain information directly from the official Austrian embassy or at:
🔗 www.bmeia.gv.at
We are not permitted to provide any legally binding information in this regard.

🚶 The train station is about 1.2 km away.
🚌 Use the free local bus line 2 (stop “Rafalt” directly in front of the hotel) or a cab (e.g. Taxi Miro).
In summer, you can also take a comfortable ride on an animal scooter.

🌙 Yes, of course!
Please inform us in advance – we will then prepare your self-check-in with access code and key envelope in advance:

  • Hotel: Key at the reception desk

Pension: Envelope directly after the entrance on the right
So you can arrive contactless and stress-free at any time.

💶 In Austria, the euro (€).
💳 You can pay with credit card (Visa/Mastercard), EC card, PayPal (on request), Arlbergerin voucher or cash pay.

🗣️ Yes! Our team speaks German and English.
In winter, we work with international employees – so up to 11 languages are possible if required.
We want you to feel understood by us!

🎿 The valley station of the cable car is only 700 meters away.
🚶 About 10-12 minutes on foot or comfortably with the free ski bus (every 15 minutes in winter).
🧤 Our tip: You get with us 50% discount on the ski depot directly at the cable car.

✅ Yes – St. Anton is a very safe and hospitable place.
Whether alone, as a couple or with family: you can move around safely day and night.
Austria is one of the countries with the highest quality of life in Europe.

✈️ We recommend Zurich Airport – there are many direct connections and a convenient journey by train or Arlberg Express.
Alternatively: Munich, Innsbruck (with a stopover) or Friedrichshafen/Memmingen for flights from the UK & Europe.

🛂 Yes – depending on the country, a visa may be required.
Please contact the responsible embassy or visit:
🔗 www.bmeia.gv.at

🇦🇹 Welcome to Austria! Here are a few tips:

  • In Tyrol people appreciate politeness, punctuality and a friendly greeting
  • Smoking is prohibited in restaurants
  • Tipping (approx. 5-10 %) is customary and welcome

Public transport is safe, clean and efficient

Of course! Here are the complete and detailed questions and answers of the Section 2 – Booking, Prices & Cancellation, Question 1 to 20in the tone of a friendly, competent receptionist – just the way you want it:

How can I book with you?

✉️ You can make your booking directly via our website, by telephone or by e-mail.
💡 Top tip: A direct booking guarantees you the best price, exclusive room categories and special benefits such as early check-in – with no hidden costs or commissions.

✔️ STABLE Rate – our flexible long-stay rate (summer from 3 nights, winter from 5 nights):

  • Can be canceled free of charge up to 40 days before arrival
  • Ideal for connoisseurs who want to stay longer
  • 30% deposit on booking, balance on departure

🌿 Green Rate – environmentally conscious & attractively priced:

  • Cleaning only every 3 days
  • Not cancelable
  • For all those who want to travel in a resource-saving and affordable way

📆 SHORT Stay Rate – for last-minute travelers:

  • Summer: 1-2 nights / Winter: 1-4 nights
  • Not cancelable
  • 100 % advance payment on booking

🔒 For private guests (1-4 rooms):

  • Up to 40 days before arrival free of charge
  • From 39 days: 100 % of the total price

👥 For group bookings (5 rooms or more):

  • Free of charge up to 120 days before arrival
  • 119-90 days: 50 % cancellation fee
  • 89-30 days: 80 %
  • From 29 days: 100 %

🚫 Cancellation or rebooking is not possible with Green Rate & SHORT Stay.

🌟 The perfect rate for a spontaneous short break:

  • Summer: 1-2 nights
  • Winter: 1-4 nights
  • 100 % payment on booking
  • No rebooking or refund possible

💳 Credit card (Visa, Mastercard)
🏦 Bank transfer
💶 Cash payment on site
🧾 EC/Maestro card
🎁 Arlbergerin vouchers
🌐 PayPal (on request)

✅ Yes:

  • For regular bookings 30% within the payment period
  • For bookings made at short notice (e.g. on the same day or a few days before arrival), the full amount must be paid
    The remaining amount is paid conveniently at check-out.






💡 It’s worth booking directly!

  • ✅ Best price guarantee
  • ✅ No hidden fees
  • ✅ Exclusive availabilities
  • ✅ Flexible cancellation conditions
  • ✅ Early check-in subject to availability

✅ Last minute offers & specials only for direct bookings

🔄 This depends on the rate you have booked:

  • STABLE rate: Rebooking possible up to 40 days before arrival
  • Green & SHORT Stay RateNot changeable or cancelable

However, we will be happy to help you if you have any questions.

📨 You can easily cancel your booking:

  • By e-mail or telephone
  • Or directly via the cancellation link in your booking confirmation

Please check the conditions of your chosen rate beforehand.

💳 Depending on the rate:

  • Green/SHORT Stay Rate100 % upon booking
  • STABLE rate30% deposit on booking, balance on departure

🎁 Yes, we regularly offer specials like:

  • Early booking discounts
  • 7=6 Summer retreat
  • Last-minute offers for couples
  • Direct booking benefits

👉 Discover them all on our offers page!

🛏️ Yes – you can book several rooms directly online or by inquiry.
For groups of 5 rooms or more, we recommend contacting us directly – we will be happy to make you an individual offer.

💼 Quite flexible:

  • Cash payment
  • Credit/EC card
  • Voucher

You will receive a detailed invoice on the day of departure.

⏳ After a short reminder period, your booking will be canceled and the room reassigned – please be sure to meet the payment deadline.

📅 Most guests travel with us Sunday – Sunday.
This has many advantages:

  • Less traffic
  • Cheaper flights
  • Quiet start to your vacation

🕚 Check-out:

  • Hotel: until 11:00 am
  • Pension: until 10:00 am

🕑 Late check-out until 14:00 is possible on request (€ 40, subject to availability).

👥 Please send directly to:
📧 gruppen@diearlbergerin.com
We will help you quickly and easily.

🏡 The “Ferienhaus Der Steinbock” can be booked exclusively (9 comfort rooms + 5 traditional rooms with shower on the floor).
💡 Perfect for family groups (20-30 people), including breakfast.
No kitchen – no self-cooking – but cozy Tyrolean flair!

🚫 The cancellation conditions of your rate apply.

  • In the case of STABLE installments, the remaining amount will be invoiced retrospectively
  • Green/Short Stay: no refund

👨‍👩‍👧‍👦 Absolutely! Our vacation home is ideal for large families as it offers plenty of space and privacy – including breakfast.
The perfect combination of individuality and hotel comfort.

Perfect – here are the complete and sympathetically formulated answers to questions 21 to 54 from the section “Booking, Prices & Cancellation”as answered by your reception:

🛏️ Yes, definitely! Our STABLE Rate is specially designed for longer stays (from 3 nights in summer / 5 in winter) and offers you, in addition to a more attractive price also a a more flexible cancellation option. Ideal for those who want to enjoy a longer stay with us.

📅 Our prices depend on the season, capacity utilization and demand. Through our dynamic pricing model early bookers or flexible guests often benefit from the best price. Those who book first usually pay less – so it pays to plan early!

🏨 Our Hotel Die Arlbergerin is a 4-star hotel with comfortable rooms, breakfast buffet, cozy bistro, lift and small sauna.
🏡 The Pension Der Steinbock is a lovingly restored Tyrolean guest house – quaint, charming, without an elevator, but with modern comforts. Breakfast is included in both houses.
💡 Important: Both houses belong together – with the same understanding of service and host’s heart!

📌 Yes – especially in winter and on public holidays:

  • Summer: usually from 2 nights

Winter: depending on the period from 3-5 nights
Details can always be found in the booking calendar or directly on request.

💼 Of course! Simply enter your company details when booking – we will be happy to issue you with a correct company invoice. For regular stays, we can also prepare framework offers.

⏳ Yes, but only with immediate payment via credit card. For spontaneous arrivals on the same day, please give us a short call so that we can prepare everything for you.

👥 Our team looks forward to hearing from you at gruppen@diearlbergerin.com – We will advise you personally and put together a suitable offer for your group, whether in a hotel, guesthouse or vacation home.

🌿 Our Green Rate is ideal for conscious guests:

  • Room cleaning every 3 days
  • Not cancelable

But particularly affordable
Perfect for longer stays or guests who value their privacy.

✅ Yes – directly in the booking process you can take out European Travel Insurance conveniently with your booking. You are then also covered in the event of illness, quarantine or unforeseen circumstances.

💳 With the STABLE rate you pay a 30% deposit. This is non-refundable in the event of cancellation (from 39 days before arrival). You pay the remaining amount conveniently at check-out – of course you will receive a full invoice.

📧 Within 24 hours After your online booking you will receive your confirmation by e-mail. Please also check your spam folder.

📩 Write to us or call us – we will be happy to send you the booking confirmation again. This is usually due to an incorrect e-mail address or a spam filter.

✏️ No problem – just let us know by e-mail or phone. We will correct the details for you immediately.

📬 It’s easy: via the comments field when booking, by email, by phone or via the live chat on our website. We are happy to make a note of your wishes – from allergy-free beds to preferred rooms.

💰 Refunds will be processed within 7-10 working days depending on the payment method and bank details.

🎉 Yes! If you book early, you not only secure the best room categories, but also the best price. In addition, early booking promotions are always available on our offers page.

📆 Yes – a few days before your arrival we will send you a reminder email with all the important information on how to get there, check-in and parking.

🔄 Unfortunately no – per booking only one rate can be selected per booking. If, for example, you would like to book several rooms with different requirements, we recommend making two separate bookings or sending us a short message.

🎿 Yes, in the winter season we offer packages with ski pass – please have a look at our offers page or contact us directly.

🍽️ Yes, breakfast is always included in all establishments – whether hotel, guesthouse or vacation home. always included. Our breakfast buffet awaits you in the hotel, and a lovingly decorated breakfast room awaits you in the guesthouse.

🌙 No problem! Please inform us in advance – we will deposit your key in the key safe and send you all the arrival information in advance.

🎁 Yes – on our website you can order around the clock print-at-home vouchers perfect as a last-minute gift.

🎟️ Yes – simply click on “Redeem voucher” in the payment process and enter the code. The amount will be deducted from your booking.

🍽️ In summer yes – on request.
In winter we offer an à la carte restaurant in the hotel and a small, cozy bistro. The guesthouse does not offer dinner – but there are many restaurants nearby.

🐾 Unfortunately not – pets are not allowed in any of our houses, out of consideration for allergy sufferers and other guests.

🛗 Our hotel rooms are all accessible by elevator. However, they are not wheelchair accessible. The guesthouse has no elevator.

📄 Yes – if all rooms have the same arrival date.
If different travel dates are booked, you will receive two confirmationsso that everything remains clear.

📆 We will be happy to extend your reservation if available. Please just let us know in good time.

🌍 Please contact us directly – we are happy to work with partners and create a suitable cooperation for you.

⏱️ Within 1 hour after booking you can cancel free of charge – after that the booked conditions apply.

⚠️ You will receive a payment reminder. If there is no response, your booking will unfortunately be canceled and the room released.

💬 If you have stayed with us before or have any special requests, please let us know when booking – we will do our best!

📄 Yes – please let us know when booking or at the latest at check-in, then we will issue your invoice correctly.

📝 No need to worry! Our system performs a Waiting list. As soon as your desired room becomes available, we will contact you immediately with a new offer. Alternatively, we can also check the vacation home or the guesthouse as a possible alternative within our house.

💡 Our prices are based on the principle of dynamic pricing – similar to airlines or rail travel. The price can change daily depending on the time of booking, season, demand and capacity utilization.
👉 Tip: Those who book early or are flexible usually secure the best price!

📈 Our booking system adjusts the prices on an ongoing basis. If your friend booked at an earlier or less popular time, the price at the time of booking was cheaper.
💬 But don’t worry: you are guaranteed to get the best price for your travel dates when you book – with no hidden fees.

🔒 Prices on our website are always updated daily – a “price reservation” is not possible online.
📩 But: If you have received a written offer from usthis price remains fixed for you until the offer deadline. This gives you time to decide in peace.

🔍 For technical and data protection reasons, we do not display a price change history.
💡 Our tip: If you are unsure, contact us directly – we will check current availability, possible offers or will be happy to provide you with a non-binding offer.

📅 This is due to the occupancy rate: midweek, low season or Sunday-Friday are usually cheaper than main arrival days such as Saturday-Saturday.
💬 Our booking calendar automatically shows you the best conditions – those who travel flexibly benefit!

🔐 The price at the time of your booking is guaranteed to remain the same – subsequent price changes do not affect existing bookings.
🎁 In return, your direct booking also gives you exclusive benefits such as early check-in, flexible cancellation and personal support – regardless of the daily rate.

Equipment and services

Is there a sauna in the hotel?

🧖‍♀️ Yes, the hotel has a small, fine sauna area with Finnish sauna, bio-sauna and an infrared cabin. Open daily from 15:00 to 21:00 – with extended opening hours in winter!

🚫 Unfortunately not – our sauna area is reserved exclusively for guests staying at Hotel Die Arlbergerin. We are happy to recommend the public Arlberg WellCom Center in St. Anton for guests of the guesthouse.

🧺 We provide you with cozy bathrobes and slippers in the hotel.
💡 For the environment, we are happy if you bring your own slippers.
Bathrobes are not provided in the guesthouse.

🚫 No, we deliberately do without minibars – but our hotel bar with terrace awaits you daily from 15:00 (summer from 16:00).🧺 In the hotel we provide you with cozy bathrobes and slippers.
💡 For the environment, we are happy if you bring your own slippers.
Bathrobes are not provided in the guesthouse.

🍵
Hotel: A tea station with kettle is available in all rooms.
Pension: A kettle is available in the small bar for self-service (not catered).
☕ There is no coffee in the room – but: early bird coffee from 07:00 in the hotel!

🔐 Yes, there is a free safe in all rooms in the hotel and guesthouse.

🖋️ Yes – each room is equipped with a small desk or writing desk.

📺 All rooms have a flat-screen TV.
In our design rooms in the hotel: Smart TVs with Netflix/Prime function – simply log in with your own login.

🚪 Our rooms are all barrier-free (elevator available), but not wheelchair accessible in the classic sense.

🔌 No, please bring your own charger with plug – there are plenty of normal sockets available.

📶 Yes – you enjoy free high-speed WiFi throughout the hotel, including rooms, lobby, restaurant & terrace.

🛎️ Yes – our reception is staffed daily:
Winter: 07:45 – 21:00
Summer: 07:45 – 20:00
Outside these times you can reach our 24-hour emergency service – in urgent cases you will be connected.

🛗
Hotel: Yes, the elevator takes you to all floors without barriers.
Pension Der Steinbock: No, as it is a 300-year-old farmhouse. Stairs lead to the rooms on the 1st and 2nd floors.

👕 Yes – we offer a laundry service:
Washing & drying per machine: € 20
Washing or drying only: € 10 each
👔 Ironing service is not available – but we will be happy to bring an ironing board to your room.

🧹
For regular bookings: daily cleaning
For the Green Rate: cleaning every 3 days – for sustainability & a lower price

🌿 Yes – we use high-quality comforters.
If you would like allergy-friendly bedding, please let us know when you book – we will prepare everything for you.

🛏️
Hotel Stammhaus: Carpeted floor
Hotel Neubau / Designzimmer: Oak floor
Pension: Mainly carpeted – one comfort room with wooden floor available

🛏️ Yes – in our design rooms in the new building, the beds can be separated (please register in advance).
In the main building, only 2 rooms (DZ Klassik) can be separated.
In the guesthouse, the beds cannot usually be separated.

🛌 Yes – only in the hotel: Our Tirol Suite offers a bedroom with a double bed + a living room with 2 single beds.
Not available in the guesthouse.

👶 Yes – depending on the room category.
In the hotel from the age of 10
In the guesthouse from any age
Please specify when booking – we will check what suits your family best!

🛏️ Yes – in our design rooms in the hotel, all beds have a lying surface of 210 cm, with 220 cm long blankets.
In the guesthouse and in the main building: standard size 200 cm.

🏔️
Economy (main building): Tyrolean style, smaller rooms, without balcony, classic shower
Superior (new building): modern design, open bathroom with glass shower, balcony with mountain view

🏨
Hotel Die Arlbergerin: 4* service, reception, sauna, breakfast buffet, à la carte restaurant, elevator, bar
🏡
Pension Der Steinbock: charming bed and breakfast with rustic flair, without elevator, without sauna, breakfast room

🛁
In the hotel: 2 rooms with bathtub (1x Tirol Suite, 1x comfort room)
In the guesthouse: 2 comfort rooms with bathtub
All other rooms: shower

🎿 Yes – secure, lockable rooms are available for your skis, snowboards or bikes.
Please do not take any equipment into your room or onto the balcony – the storage room is the convenient & safe alternative!

🍳 No – for breakfast in the hotel and in the guesthouse: free choice of seats. Simply find your favorite spot.

🍽️ Yes – during your half board in summer you have a fixed reserved table in the dining room (not on the terrace). Your choice of seat remains personal.

🕯️ In winter, we serve dinner in two cozy à la carte dining rooms.
House guests can reserve a table daily until 12 noon and have priority. External guests can book from 12 noon onwards – subject to availability.

📖 No – in both dining rooms you can enjoy the same fine à la carte menu, lovingly put together by our kitchen team.

🍽️ We serve hot meals from 18:30 – 20:30, the restaurant is open until 22:00. Afterwards you can round off the evening at our bar.

☕ Hotel:
Summer: 07:30 – 10:00
Winter: 07:30 – 10:30
Early Bird coffee: from 07:00
🥐 Pension: 07:30 – 10:00
(no Early Bird coffee)

🌱 Vegetarian dishes are an integral part of our menu.
We are happy to prepare vegan options individually for you on advance order.

🧀 Yes – please inform us in advance so that we can provide you with the appropriate products.

📱 Yes – via the QR code at reception or directly on our website.

🎫
Mobility Card: free of charge, sent by email after check-in (for free bus use etc.)
Summer Card Premium: € 79 per person from 3 nights – with many included services such as mountain railroads, activities etc.

🎿 No – ski passes are only available online via the Arlberger Bergbahnen. We will be happy to help you with your booking.

👶 We do not offer a classic children’s menu.
Our restaurant is reserved for guests aged 6 and over.
We recommend the bistro for families with small children – all guests are welcome there, and we are happy to prepare child-friendly dishes fresh on request.

🚫 No – instead we look forward to welcoming you personally in the restaurant, bistro or at the hotel bar.

🫖 Hotel room: Tea station with kettle available
Guesthouse: Kettle in the bar area for self-service
No minibar in both houses.

🚫 No – but our hotel bar is open every day and will be happy to provide you with anything you want.

✔️ Yes – with pleasure. Please let us know your allergies in advance. Our kitchen team will adapt to your individual needs.

👨‍🍳 Yes – in addition to our regular menu, we offer daily seasonal recommendations & dishes of the day.

🥦 Yes – please let us know before you arrive or at breakfast. We look forward to your wishes.

🎉 Yes – we are happy to create an individual group menu or buffet for groups of 10 or more. Ideal for birthdays, celebrations or cozy get-togethers.

🔌 Yes – you will find several sockets in all rooms.
⚠️ USB sockets are not available – please bring your adapter with you.

📶 Yes – high-speed WiFi throughout the house, free of charge.

💍 Yes – we are happy to organize parties up to approx. 24 people for you.
Talk to us – we plan with heart and a lot of experience.

🏠 Our rooms:
Small parlor: up to 24 people
Large parlor: up to 30 people
Bistro: up to 25 people
(All rooms can be reserved depending on availability & occasion)

🍷 Yes – we are happy to put together customized drink pairings or packages for aperitifs, wine accompaniment or digestifs.

🛎️ Yes – also external guests can celebrate with us. Depending on availability, we will be happy to make an exclusive reservation for you.

📧 Write to event@diearlbergerin.com or give us a call.
We will advise you warmly & individually!

🎂 Yes – we are happy to help you with contacts or organize cakes, flowers or small surprises directly for you.

🎶 Discreet background music is possible.
For live music or DJ on request – please let us know in good time due to noise regulations.

🍽️ Yes – à la carte at any time in the bistro or in the parlors (subject to availability).
Tip: Reserve your preferred table in advance!

🪑 Yes – highchairs for children are available in the bistro.
In the restaurant area, we deliberately offer a quiet atmosphere for children aged 6 and over.

📷 Of course – we are happy to recommend local photographers or organize everything for your memories on request.

🎉 Yes – for an exclusive reservation we usually need at least 12 peopledepending on the room.

👀 Yes – with pleasure! Simply make an appointment with our reception or by e-mail.

🚗 Yes – one parking space is included per room. For external guests we provide additional parking spaces subject to availability. Please book in advance for group celebrations.

🚗 Yes – one parking space is included per room. For external guests we provide additional parking spaces subject to availability. Please book in advance for group celebrations.

👨‍👩‍👧‍👦 We offer suitable options for families in both hotels:
In the Hotel Die Arlbergerin (for children aged 10 and over): Our Tirol Suites (with separate sleeping areas) or triple rooms in the Comfort, Tanne and Superior categories.
In the Pension Der Steinbock: The triple room “Bergfeuer” (with extra bed possible) or a combination of comfort and traditional rooms next to each other.
💡 Our tip for price-conscious families: The Stubenkammerl – ideal for 2 adults & 2 children (shared bathroom, rustic style, lots of charm).

🚪 No, we don’t have classic connecting doors.
But we make an effort, to provide adjoining rooms rooms – especially in the guesthouse.
Please indicate your request when booking so that we can make a note of it.

🍼 Yes, at Pension Der Steinbock we are happy to provide a baby crib and high chair free of charge. Please simply specify when booking.
At Hotel Die Arlbergerin, stays are only possible from the age of 10 – therefore we do not offer baby equipment there.

🎁 Yes – especially in the summer season!
We regularly offer attractive packages, e.g. 7=6 or family offers with inclusive services.
➡️ Browse our offers page or enquire directly – we will be happy to advise you personally!

🧡 Your opinion is important to us!
We would be most pleased to receive your rating on Google.
Of course you can also write to us personally or by e-mail:
📧 info@diearlbergerin.com
📍 Or directly at our reception.
Thank you very much – your feedback helps us to improve!

FAQ - Catering & gastronomy (Questions 1-25)

Where is breakfast served - in the hotel or in the guesthouse?

In summer, all guests – whether from the hotel or guesthouse – enjoy breakfast in the hotel’s cozy breakfast area.
In winter, our guests have breakfast in their own home – on the first floor of the guesthouse or in the hotel.

In summer, all guests – whether from the hotel or guesthouse – enjoy breakfast in the hotel’s cozy breakfast area.
In winter, our guests have breakfast in their own home – on the first floor of the guesthouse or in the hotel.

A lovingly prepared breakfast with everything your heart desires: freshly baked bread, homemade cakes, regional specialties, an orange juicer and even a vegetable juicer station. Of course, there are also egg dishes, cheese, muesli and much more.

Yes, with pleasure! Even if you are not staying overnight with us, you can still enjoy our breakfast buffet – for just € 24 per person. Please reserve in advance.

Breakfast can be booked on site at any time – for € 24 per person/day.

Yes – in summer we offer a 3-course mountaineering menu as part of our half board. Traditional, regional and cooked with a lot of heart.
In winter we deliberately do without half board, as we have an à la carte restaurant & bistro – for even more culinary variety.

In summer we serve half-board in our “Große Stube”. Unfortunately, the terrace is not available for half board.
In winter you have the choice between our à la carte gourmet restaurant and the bistro. Both are located directly in the hotel.

Simply book directly at reception or by telephone. We recommend booking early – especially in winter.

Of course! If you prefer to eat à la carte, just let us know. Please note that this change is subject to a charge – a refund for half board not taken is unfortunately not possible.

There is free seating at breakfast and in the bistro.
With half board in summer, your table in the dining room is reserved for you for the duration of your stay.

Yes – our hotel guests can reserve a table in the restaurant exclusively until 12:00 noon on the same day.
We ask guests from outside to call from 12:00 noon – then we can offer you a free table depending on availability.

Our menu changes seasonally and offers Tyrolean specialties, vegetarian dishes and in summer also a vegan dish. Everything is freshly prepared – with products from the region.

Yes, of course – please let us know your wishes when booking or at the latest at breakfast so that we can plan well.

Our bistro is particularly family-friendly – we are happy to prepare smaller portions or dishes suitable for children. Just ask our service team.

  • Summer breakfast: 07:30 – 10:00 a.m.
  • Breakfast winter: 07:30 – 10:30 a.m.
  • Please do not arrive before 07:30
  • Dinner Bistro & Restaurant: 18:30 – 20:30 (kitchen)
  • Our restaurant closes at 22:00 – after that you can round off the evening at the bar.

Yes – in summer we give our team a creative break on Wednesdays.
Half-board guests receive on this day € 15 refund per personand are welcome to dine in the bistro or at the hotel bar.

Yes – our popular fondue evening takes place in winter every Tuesday in winter.
We can also prepare fondue on other evenings on request – please enquire in good time.

Currently no more – but we will surprise you in the bistro with summery pop-up dishesdepending on the season and the weather.

By all means! An orange juicer, vegetable juicer, home-made cakes & plaited bread – our breakfast should be a real treat.

Yes! for € 6,50 at the breakfast buffet you can make your own snack bag ideal for hiking or skiing days.

No classic menu – but we are happy to provide you with child-friendly portions and dishes on request.

In the restaurant we serve our gourmet menu with Tyrolean classics.
In the bistro you can expect hearty pizza (homemade & baked by Haubis), as well as small seasonal dishes – without table reservation.

In winter, the bistro is open daily – there is room for all guests without table reservations. Ideal for spontaneous evenings and families.

Yes – in winter we are happy to take table reservations for external guests from 12 noon on the same day.
In summer at any time – depending on availability. Please give us a call: +43 5445 62243

Yes – we are happy to offer a vegan dish in summer if ordered in advance. Please order at least one day before let us know.

Naturally! Our à la carte restaurant is also open to all guests in summer – please simply reserve a table.

No – the bistro is very uncomplicated: free choice of seatsNo reservation necessary. Just drop by, feel good and enjoy!

Yes, our sun terrace in summer is a real highlight!
Here we serve dishes from the bistro or à la carte – please note: Reservations are unfortunately not possible on the terrace.

Naturally! Our guests are always welcome in the Hotel restaurant or bistro welcome – without a dress code, but with guaranteed enjoyment.

Yes – in winter our popular fondue evening on Tuesday is a real highlight.
In summer we surprise you with seasonal pop-up dishes in the bistro – depending on the weather and the mood of the kitchen.

Hotel guests have until 12 noon on the same day have priority for table reservations.
We ask guests from outside the hotel after 12 noon and we will be happy to reserve the last available tables for the evening.

In the summer afternoons coffee & homemade cake at the bar or on the terrace – à la carte.
In winter we offer coffee specialties & small snacks in the bistro from 3 pm.

Yes, of course! Please let us know your requirements in good time – our kitchen team will be happy to take your wishes into account.

Yes – please let us know what you would like us to look out for when you check in or make your reservation. We will also be happy to advise you personally.

Absolutely! We have a finely curated wine list with a focus on Austrian wines as well as fine wines from Italy and France.
Let our team advise you!

Yes – our hotel bar is open daily in winter from 15:00 o’clockin summer from 16:00 o’clock open. The perfect place for an aperitif or a nightcap.

Yes, in winter you will find at least one vegan dish on our à la carte menu – always freshly and creatively prepared.

Of course! Very flexible – just let reception know. Breakfast costs € 24 per persondinner depending on the menu.

a, we have highchairs – We will be happy to place one at your table. Just ask our service team.

With pleasure! Whether Birthday, christening, family celebration or company dinner – Our parlors are ideal for Groups of up to approx. 24 people. Simply make a non-binding enquiry!

Yes – our team will be happy to advise you individually. Write to us at hotel@diearlbergerin.com or give us a call: +43 5445 62243.

Yes, of course we won’t let you start hungry!
For guests with an early departure we serve our Early Bird coffee with “French Kiss” – our small French breakfast for on the go or in our lounge.

🕡 From 06:30 amonly on pre-order until the evening beforewe serve:

  • a cup of coffee
  • a croissant of your choice: chocolate croissant, butter croissant or classic croissant

📌 Only for departing guests. Please settle your bill the evening before.

Our generous breakfast buffet opens daily at 07:30 a.m..
☀️ Please do not arrive earlier at the buffet so that we can prepare everything for you in peace.

Our restaurant offers genuine Tyrolean coziness at the highest level.
In the small Swiss stone pine parlor you dine in a particularly authentic way – just 5 tables, lovingly laid with a white tablecloth and cloth napkin. A real insider tip for connoisseurs!
The large parlor is rustic-elegant, wood-paneled, with warm light – ideal for a convivial dinner in a relaxed atmosphere.

Our bistro is the meeting place for everyone who likes things casual, relaxed and laid-back.
Whether after a day’s skiing, for a drink or a fresh pizza – this is where sporty charm meets alpine hospitality.

🪵 The furnishings: cozy, modern, informal.
❗ No table reservation required, free choice of seats.

Yes, our spacious sun terrace with a view of the mountains invites you to linger – in summer and winter.
This is where hotel guests, locals and friends meet to chat, enjoy themselves and raise a glass.

🔥 In winter, an atmospheric fireplace for warmth and a special atmosphere. Smoking area included.

In our restaurant we ask you to wear sporty and elegant clothing – no ski clothing or ski boots.
In the bistro it can also be more casual – the main thing is comfortable and with shoes 😉.

Our kitchen is open in winter from 18:30 – 20:30 open.
The restaurant itself remains open until 22:00 o’clock open. Afterwards, we cordially invite you to spend the evening at our hotel bar to round off the day.

Yes, in winter we offer our pizza menu from 15:00 (summer from 16:00) until late in the evening.
Even if you arrive late – as long as our bar is open, we also serve pizza 🍕!
For very late or planned night arrivals, we can also provide a cold plate (for a fee, please reserve in advance).

Hotel guests have in the winter season until 12:00 noon Priority for table reservations. After that, we also give free tables to guests from outside.
In summer, reservations can be made at any time.

🎄 ChristmasA la carte service for our house guests.
🎆 New Year’s Eve: Festive gala menu only for hotel guests – no table reservations from outside possible.
Short-term reservations are only possible 1-2 days in advance if seats are still available.

Yes, for small weddings, birthdays, christenings or company celebrations you can use our Zirbenstube (up to 24 people)the large parlor (up to 30 people) or the bistro (up to 25 people) exclusively.
Simply contact us – we will make your celebration a special experience.

With pleasure! We create individual menu suggestions for you – whether Tyrolean specialtiesmulti-course menus or something very special.
Talk to us – our kitchen team will be happy to realize your wishes.

Yes, it’s even an insider tip! 🎉
Celebrations outside the main season offer more flexibility and privacy.
We organize your celebration individually – whether it’s a family celebration, wedding or company dinner.

Sustainability & Green Rate

What's behind the Green Rate - and why does it make your vacation even more meaningful?

In our restaurant we ask you to wear sporty and elegant clothing – no ski clothing or ski boots.
In the bistro it can also be more casual – the main thing is comfortable and with shoes 😉.

→ In summer from 3 nights, in winter from 5 nights. Only bookable directly with us – because personal responsibility is best started in person.

🫒 You forgo daily cleaning, fresh towels & bed linen. But you get one cleaning every three days. Less use of resources, more impact – without any effort on your part.

🫒 Yes – for Green Rate guests we organize the free train station transfer. Please simply enter your train time at least 3 days before arrival communicate. You travel environmentally conscious – we take care of the rest.

We purchase 100 % green electricity from Tyrolean hydropowerWe use organic products, LED, regional partners and do not use disposable plastic. Not perfect – but committed. And a little better every year.

Yes – from organic coffee regional spreads to vegan alternatives vegan alternatives (oat milk, plant-based yogurt, muesli), we offer conscious enjoyment.

Because we live here. We want to preserve what you see when hiking: crystal-clear streams, green valleys, fresh mountain air. Sustainability is our attitude – not our marketing idea.

You’ll have more peace in your room, a good feeling in your heart – and you’ll be surprised how easy sustainability can feel. 💚

Fast! Our cosmetic products are refillable, to-go cups are biodegradable, water is fresh from the tap – straight from the Arlberg.

🫒 Sustainability is not a “goodie”. Instead of a gift, you get genuine appreciation – and the good feeling of having done something right.

It’s very simple: On the tablet on site or via link by e-mail in advance. You arrive stress-free, we welcome you digitally – but with heart.

No – we deliberately work with reusable keycards. Environmentally friendly, reliable – and as simple as a vacation should be.

Yes! High-speed WLAN up to 300 Mbit/s in all areas – perfect for streaming, working or meeting up.

  • Self Check-in
    – Guest concierge (PIA)
    – Digital guest folder
    – Live weather & tips
    – Advance information by e-mail
    Everything that makes your stay easier – on your smartphone.

PIA is your digital companion – you will receive it by e-mail after arrival. It provides you with tips for excursions, weather, events and information about the house. Personal, charming, practical.

Whether Apple Pay, Google Pay, credit card or classic – you pay the way that suits you best.

Yes – our design rooms offer you the option of logging into your Smart TV with your own login. Relax just like at home – only with a mountain view.

Yes – our houses are barrier-freestepless access, wide doors, large showers. No DIN standard, but a lot of heart and consideration.

Yes – our standard equipment is allergy friendly. We will be happy to prepare everything for you – just let us know before you arrive.

Fast, friendly, uncomplicated. Whether it’s a room change, breakfast time or late departure – we (almost) always find a solution.

Currently not in house – but we are happy to help with the organization through our partners. Just ask.

Preferably directly on Google, Booking or your booking portal. We read everything – and respond honestly, promptly and gratefully.

Absolutely. We try to solve what bothers you. We reinforce what you like. Because the best upgrade comes from you.

If you want to – yes. Either directly online or at reception on your next visit. Honest communication is important to us.

Because real people are the hosts here. Because it smells of wood, not perfume. Because we greet you by name – not by room number.

No frills, no chi-chi – just honest quality, a relaxed atmosphere and a house that thinks along with you. And empathizes.

Like coming home – only with mountains, a better breakfast and someone who knows your questions before you ask them.

Yes – here too, we pay attention to waste separation, energy efficiency and regional partners. Small, charming, consciously managed.

Feeling. Design can be beautiful – but what counts for us is how you feel when you wake up in the morning. And when you come home in the evening.

Oh yes: Our sun terrace is a breakfast spot, hotel bar – meeting point for summit plans – or simply the perfect place for a cappuccino with a panoramic view.

Of course – that’s what the digital Arlberg woman there. Whether on your guest folder, via WhatsApp or directly in the online concierge: ask us anything that’s on your mind.

“I came to relax – and went home feeling like someone had recharged me.” That’s exactly what we want. For every guest.



FAQ - Category 5 Catering & gastronomy

Where does the breakfast take place?

🍳 In summer, all guests – both from the hotel and from the guesthouse – have breakfast at Hotel Die Arlbergerin.
In winter, breakfast is served directly in the respective house on the first floor.

⏰ Summer: 07:30 – 10:00 a.m.
⏰ Winter: 07:30 – 10:30 a.m.
☕ Early riser? Early bird coffee is available at the hotel from 07:00.

🪑 No, at breakfast there is a free choice of seats every day – completely relaxed.

💶 Breakfast price: € 24 per person for external guests.

🍽️ In summer we offer half board with a 3-course “mountaineering menu” – classic Tyrolean.
It is served in the “Große Stube” in the hotel (terrace unfortunately not possible).

❄️ In winter, you can choose between our gourmet à la carte restaurant and the bistro.
A table reservation is required in the restaurant – for hotel guests with priority until 12:00 noon on the same day.
There is free seating in the bistro and on the terrace (no reservation necessary).

📞 Please always make table reservations in person or by telephone via our reception.

🪑 For half-board in summer, you will receive a fixed table in the dining room.
We are happy to make reservations in the à la carte area, but cannot guarantee a fixed table.

🍷 Yes – at any time. À la carte dining is always possible – both in summer and winter.
Half board is served exclusively in the parlor.

🌻 Yes, in summer we have a day off in the restaurant on Wednesdays.
On this day, we offer half-board guests a discount of € 15 per person.
The bistro and bar remain open.

🌱 Yes – you will find numerous vegetarian dishes on our menu.
In winter there are also vegan options à la carte.
In summer, please order in advance (please specify when booking).

👨‍👩‍👧‍👦 Yes! Our bistro offers a family atmosphere – ideal for families.

👶 There is no classic children’s menu.
Please speak to our service staff directly – we will be happy to prepare a suitable portion for children.

🍲 Yes! In winter we organize our classic fondue evening every Tuesday.
BBQ evenings in summer are currently no longer taking place.

🍊 Freshly squeezed orange juice, vegetable juice, homemade plaited bread and cakes – start the day invigorated.

🥪 Yes – you can put together your own snack bag from the breakfast buffet for € 6.50.

🥘 The choice is yours: Tyrolean gourmet cuisine à la carte or half board in summer with a 3-course menu.
The bistro serves pizza (Haubis quality) and seasonal pop-up dishes.

🍽️ No, the bistro works with free seating – no reservation required.

🥛 Yes – please just let us know when booking or checking in, we will be happy to prepare suitable products for you.

🕘 Our kitchen is open from 18:30 – 20:30, the restaurant until 22:00.
Afterwards, our hotel bar invites you to finish off.

🌞 The terrace cannot be reserved – free choice of seats subject to availability.
Half board on the terrace is unfortunately not possible in summer.

🥦 Yes – please let us know in good time, we will be happy to prepare a vegetarian fondue.

🚫 For reasons of hygiene, we ask that you do not consume your own food in the restaurant or bistro.

🕙 Unfortunately not – please come during breakfast times.
However, we do offer early bird coffee from 07:00.

Yes, our restaurant and bistro are also open to external guests – please book in advance.

🌱 Yes – our daily breakfast buffet offers a good selection of vegetarian dishes.
For vegan alternatives (e.g. plant-based milk, spreads, fresh fruit), please let us know when you book or when you check in – we will be happy to prepare something suitable for you.

❄️ No – in winter we do not offer no classic half board.
Instead, you have the choice every day between our à la carte restaurant or the cozy bistro.
So you can stay flexible and enjoy Tyrolean cuisine to suit your taste.

🍰 We currently offer no afternoon snack at the moment.
If you fancy something small, we are happy to serve snacks or cakes in the bistro – or you can enjoy a coffee on our sun terrace.

🍽️ Naturally! Guests of the Pension Der Steinbock are in our hotel restaurant and in the bistro are very welcome.
Please make a reservation for the restaurant in good time at reception – no reservation is necessary for the bistro.

📞 Yes – especially in winter highly recommended:
Hotel guests can reserve a table in the restaurant at any time in advance.
Guests from outside have from 12 noon on the respective day depending on availability.
The best way is by telephone or directly via our reception.

Skiing, mountain railroads & winter sports

How big is the Ski Arlberg ski area?

→ With 305 km of slopes and 200 km of freeride routes Ski Arlberg is the largest interconnected ski area in Austria – a real paradise for all skill levels.

→ In total 88 state-of-the-art cable cars and lifts – including gondolas, chairlifts and conveyor belts that connect all the villages on the Arlberg.

→ (Forecast 2025/26 season)
– Adults: approx. 82 €
– Children: approx. 49 €
– Seniors: approx. 76 €
💡 The final prices will be published in fall 2025.

→ (forecast 2025/26)
– Adults: approx. 445 €
– Children: approx. 267 €
– Senior citizens: approx. 383 €

→ Yes – but we only answer only questions about the day & 6-day ticket. For everything else, please go directly to:
👉 www.arlbergerbergbahnen.com

→ Best done online in advance!
You’ll receive the QR code directly by email – and pick up your chip card conveniently
– from us at the receptionor
– at the ticket box at the valley station – without queuing.

→ Our favorites:
– White Rush – legendary ski route with a length of 9 km
– Run of Fame – 85 km run across Ski Arlberg
– Valluga North Route – for experts & with guide
– Schindlergrat panoramic descent

→ In Nasserein (Kindlisfeld), at the Gampen or at the St. Christophbahn – gentle, wide and with practice lifts and a ski kindergarten.

→ Our local heroes – professional, cordial and highly trained:
– Ski school Arlberg
 – Arlberg Classic
 – Bodhi Ski (Bodhi Ghosh)
– Benni Walch
 – Patrick Bätz
 – Katharina Schuler
– Björn Heregger
 👉 We will be happy to send you the contact details directly by e-mail on request.

Hiking, summer activities & region

→ Over 300 km of hiking trails, e-biking, climbing, swimming, golfing, trail running, yoga, nature experiences & regional cuisine await you!

→ Yes – including the Verwallsee circular trail, Alpine Rose Trail or the Sennhüttenrunde – beautiful, easy to walk and with refreshment stops.

→
– Galzig- & Vallugabahn: Beginning of July – end of September
– Gampen- & Rendlbahn: Mid-June – mid-September
🔁 Rendl rides on Wednesdays & Thursdays, otherwise Gampen + Kapall!
📆 Operating times always up to date at:
👉 www.arlbergerbergbahnen.com/de/stanton-sommer/betriebszeiten-sommer

→ For example the Mountain Yoga Festival, St. Anton Film Festival, the Arlberg Bike Marathon, Tyrolean Evening, Alpine concerts & children’s weeks – something for every taste.

→ 38 € per adult (day ticket)
Further rates & offers can be found here:
👉 www.arlbergerbergbahnen.com/de/stanton-sommer

→ Yes! From the first night you get the free St. Anton Summer Mobility Card:
– Free public bus
– Museum admission
– Tyrolean evening
– guided torchlight hikes and much more.

→ One bookable digital advantage cardthat offers even more: daily cable car rides, golf, swimming pool, yoga, archery and much more.

It’s very simple: You receive it digitally on your cell phone by e-mail – no paper, no queuing, just activate and get started.

→ For all from 3 nights stay.
It costs on average only approx. 20 € per day – and includes almost everything the region has to offer.

→
– 3 days: 79 €
– 5 days: 99 €
– 7 days: 119 €
(Discounts available for children)

→
– Take the By train directly to St. Anton station
– By car via the Arlberg tunnel or Flexenpass
– From Innsbruck, Zurich or Munich airport by shuttle or train

→
– The Arlbergerin – stylish, modern & quiet location
– Pension Der Steinbock – warm, familiar & close to the center
💡 Both houses live true Arlberg charm!

→ Yes – large parking areas at the entrance to the village and at lifts (subject to charge), short-term parking zones in the center & hotel parking depending on accommodation.

→ The village lies at 1,304 m above sea levelthe highest slopes (Valluga II) reach up to 2.811 m.

→
– Winter: December – mid-April
– Summer: June – end of September
💡 Especially quiet & beautiful: January-middle and September

With pleasure! Here comes the FAQ extension with questions 26-50, friendly, informative and with all new tips – incl. Events such as Arlberg Giro & Wanderbites. Of course, as always, with the tone of a top reception team 😄

→ It protects you from high rescue costs in an emergency – in the event of a skiing accident, avalanche or helicopter rescue. Inexpensive & recommended for all skiers!

→ Yes – freeriding is allowed and popular.
But: Please only with LVS equipmentexperience or better: with one of our certified local guides (see question 9).

→ Yes! Our professionals like Patrick Bätz, Benni Walch or Katharina Schuler offer fantastic tours – with safety training and local knowledge.

→ Our recommendation:
✅ Sport Alber – 4 locations directly at the lifts, heated ski depots and -10% discount for online bookings
🌐 www.sport-alber.com

→ Yes! The Arlberg Ski School offers loving care for children from the age of 2.5 years.
With ski kindergarten, lunch and play supervision – directly on the practice slopes.

→ Quite simply online:
– Slope status & lift operation:
👉 arlbergerbergbahnen.com → Slopes
– Avalanche situation Tyrol:
👉 avalanches.report

→ The ski pass is the same for everyone.
But: If you want more, book e.g. private ski days with a guide, Early Bird experiences, heliskiing or exclusive ski safaris with our local heroes.

→ A 3-day long-distance hike with 52 km, spread over St. Anton, Stuben, Lech, Zürs – incl. luggage transport & use of the cable car.

→ Our recommendation:
✅ ASI Travel – Arlberg Trail
→ Luggage transport, accommodation, stage planning & app – all included.
You can also find detailed information on 👉 www.arlbergtrail.com

→ Every day your suitcase is taken from hotel to hotel – you only hike with a light rucksack. Easy & comfortable!

→ approx. 72 € for adults – valid for 4 days & all required lifts along the route.

→ approx. 18 hours walking time on 3 daily stages – spread over 52 km & around 9,550 meters in altitude (incl. mountain railway support).

→ July until the end of September – Ideal from mid-August. The cable cars are running, the trails are free of snow and the weather is stable.

→ Kaltenberghütte, Zürsersee, Monzabonsee, Stuttgarter Hütte, high-altitude trails, panoramas & lots of nature cinema.

→ Medium to difficult – good physical condition & surefootedness required.
Since 2025, you can choose between three difficulty levels:
🔵 Blue = light
🟡 Gold = Standard
⚫ Black = sporty & high alpine

→ Not mandatory. The route is well signposted & equipped with GPS.
For those who prefer guided hikes: ASI also offers groups with a guide.

→ The last stage ends at the Valluga cable car – from where you can hike down into the valley and take the free local bus back to the Arlberg.

→ Yes, the bus route 760 connects St. Anton – St. Christoph – Zürs – Lech.
📆 Current timetable:
👉 stantonamarlberg.com → Timetables

→ Yes – everywhere along the route:
– Kaltenberghütte
– Stuttgarter hut
– Rud-Alpe in Lech
– Gampen Alm and much more. – always with regional cuisine and views.

→ Water, snacks, rain protection, sunscreen, first aid kit, blister plasters, cell phone, map or app – the rest is covered by the luggage transport.

→ We recommend:
– The Arlberg woman in St. Anton
– House Flexen in Stuben
– Hotel Roggal in Lech
💡 Our tip: It’s best to book an extra night at the Arlbergerinso that you don’t get into the car tired – but end the day relaxed.

→ Yes – from approx. 10 years with basic fitness or for fit seniors. Thanks to cable cars, stages can be individually adapted.

→ ASI offers rebookings, alternative routes or stage splitting.
Many accommodations are flexible – and you can also take a rain break 😉

→ Yes – in emergencies:
📞 Tyrol Mountain Rescue: 140
📱 Tip: Install the app SOS-EU-ALP for location transmission.

→ Directly from:
✅ www.asi-reisen.de
✅ www.arlbergtrail.com
Or we will be happy to help you personally at reception.

🎉 Bonus – Event highlights summer & fall:

  • Arlberg Giro – Legendary racing bike event through the passes of the Alps
    – WanderBites – Culinary hiking trail with stations & regional snacks
    – Mountain Yoga Festival – Retreat in the mountains
    – St. Anton Film Festival – Mountain sports meets the big screen
    – Children’s summer & torchlight hikes

Our houses

Service

Contact

Das Sonnbichl - Der Steinbock
Hotel - Pension - Ferienhaus
Barbara Kometer - Mathias Kometer

Phone: +43 5446 2243
Fax: +43 5446 2243-4
E-mail: hotel@diearlbergerin.com

St. Jakober Dorfstraße 11
6580 St. Anton am Arlberg
Austria

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