Cancellation conditions

BOOK WITH CONFIDENCE

Free Cancellation Up To 40 Days Before Arrival

Private guests who book directly can cancel free of charge up to 40 days before arrival. Full deposit refund. No questions asked.

9.5 / 10   Based on 900+ verified reviews   ·   Google   ·   Booking.com   ·   Expedia

double room tyrolean wood die arlbergerin, Cancellation conditions

40 Days Free Cancellation

The most flexible choice for direct bookings.

bright double room wooden headboard die arlbergerin, Cancellation conditions

Full Deposit Refund

Your 30% Stable Rate deposit comes back in full before the deadline.

pine design room die arlbergerin, Cancellation conditions

Simple, Direct Cancellation

Reply to your confirmation email or write to our team. No platform and no forms.

Free cancellation up to 40 days

No-show & Early Departure

Charged at 100% of the total accommodation price, regardless of whether the rooms can be re-sold.

Changes to Your Booking

Any changes to a confirmed booking are subject to availability and may incur additional charges.

How to Cancel

Reply to your booking confirmation email or write to hotel@diearlbergerin.com. No platform, no forms.

WHY BOOK DIRECT?

Book Direct. Get Better Terms.

When you book directly with us, you are in control. No platform fees, no hidden rules, no third-party middlemen deciding your refund. OTAs are convenient for browsing, but when it comes to cancellation flexibility, direct always wins.

Long Stay / Flexible Rate

Standard stays

Direct

Free until 40 days
Full deposit refund

Booking.com

Free until 60 days
Stricter after deadline

Short Stay Rate

Weekend / short breaks

Direct

Free until 40 days
Full deposit refund

Booking.com

Non-refundable
No refund at any time

Non-Refundable Rate

Best price, no flexibility

Direct

Non-refundable
Lowest direct price

Booking.com

Non-refundable
+ platform commission

How to cancel

Process & contact

Direct

Reply to email
Direct line to our team

Booking.com

Cancel via platform only
Subject to platform rules

Your booking terms: Your rate-specific payment and cancellation terms are shown in the booking confirmation.

4-STAR HOTEL IN ST. ANTON AM ARLBERG

Modern Alpine Design.

28 hotel rooms and 14 B&B rooms. Wellness sauna. Gourmet breakfast. 700 metres from the Nassereinbahn ski lift. Adults friendly (10+).

double room tyrolean wood die arlbergerin, Cancellation conditions

Double room with Tyrolean wood furnishings at Hotel Die Arlbergerin, St. Anton

“We cancelled 6 weeks before arrival and received our full deposit back within 3 days. Exactly as promised.”

HR Manager · International Tech Company

“Booking direct was the right choice. The team replied within hours and the cancellation process was completely painless.”

Verified Guest · Google Reviews · 5 stars

“No platform, no forms, no waiting. Just a reply to the confirmation email and the money was back.”

Repeat Guest · Booking.com · 9.8

01

Private Bookings

1 to 4 rooms · up to 8 guests

These are the cancellation and deposit terms that apply to all direct bookings of 1 to 4 rooms. Choose the rate that fits your plans.

Private bookings are direct bookings of 1 to 4 rooms (up to 8 guests). If you are booking for a group of 5 rooms or more, see Group Bookings below.

How the deposit works: Stable Rate and Short Stable Rate require a 30% deposit when you book. Cancel before the deadline and you get it back in full. Non-Refundable and Green Rate: the full amount is charged at booking and cannot be refunded.

CURRENT RATE INFORMATION

Stable Rate

Most flexible

Free cancellation up to 40 days before arrival. You pay a 30% deposit when you book. If you cancel before the deadline, you get it all back.

Best choice if your plans might change.

More than 40 days before arrival

Free

39 days or less before arrival

100%

Short Stable Rate

Short stay flexible

Same free cancellation window as the Stable Rate, but designed for shorter stays (1-3 nights). 30% deposit, refundable if cancelled before the deadline.

For weekend breaks and short stays with flexibility.

More than 40 days before arrival

Free

39 days or less before arrival

100%

Non-Refundable Rate

Best price, no refund

Our lowest price. Full amount charged at booking. No refund if you cancel, regardless of when.

Best price – only if your dates are certain.

At any time after booking

100%

Green Rate

Sustainable, non-refundable

Same price as Non-Refundable, with a small contribution to our sustainability programme. Full amount charged at booking, no refund.

Best price with a green contribution.

At any time after booking

100%

Need to cancel? Simply reply to your booking confirmation email or write to hotel@diearlbergerin.com. No platform, no lengthy procedure.

02

Group Bookings

5 rooms or more

Group Rate

From 5 rooms

Deposit & payment

50% of the accommodation price payable within 14 days of booking. This includes a €5,000 group fixed payment, which is non-refundable in all cases. Remaining balance due 30 days before arrival.

Cancellation - % of total accommodation price

Until 90 days before arrival

50%

89 to 60 days before arrival

50%

59 to 30 days before arrival

80%

From 29 days before arrival

100%

Reduction clause: any reduction in the number of booked rooms is treated as a partial cancellation and charged according to the schedule above.

pine design room die arlbergerin, Cancellation conditions

Restaurant Die Arlbergerin · St. Anton am Arlberg

FALSTAFF RATED 85 POINTS 2026

Regional Tyrolean Flavours. Every Evening.

Austrian and Tyrolean cuisine with fresh regional products. Please see the restaurant page for current opening hours and service details.

03

Full Buyout

One or both houses, exclusive use

Exclusive Rate

Hotel and/or guesthouse

Deposit & payment

50% of the accommodation price, payable within 60 days of contract signature. Of this, 25% of the accommodation price is non-refundable in all cases. Remaining balance due 30 days before arrival.

Cancellation - % of total accommodation price

Until 180 days before arrival

25%

179 to 120 days before arrival

50%

119 to 60 days before arrival

80%

From 59 days before arrival

100%

The scope (one house or both) is agreed per booking. The non-refundable portion (25%) replaces the group deposit condition. Reduction clause applies. These terms override the standard cancellation policy.

04

Travel Insurance

Optional add-on at booking

For last-minute emergencies, unexpected illness, or unforeseen events, you can add optional cancellation insurance directly during the booking process. Choose the level of coverage that fits your plans.

europaeische reiseversicherung logo, Cancellation conditions

Hotelstorno Plus

Reliable protection for unexpected changes before your trip. Covers illness, accident, and selected unforeseen events.

europaeische reiseversicherung logo, Cancellation conditions

Hotelstorno Premium

Extended coverage with enhanced benefits for maximum security. Recommended for peak season bookings.

No Insurance

You are free to complete your booking without insurance coverage. Our Stable Rate already gives you 40 days of free cancellation.

Insurance products provided by Europäische Reiseversicherung. Details and conditions apply.

CURRENT OFFERS FROM WEBSLINE

Your next Deal vs Package.

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A time-limited price advantage for selected dates.

Package
A stay with the inclusions named on that offer.

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Cancellation FAQs - They Asked, We Answer

Does Hotel Die Arlbergerin in St. Anton offer free cancellation?

Yes. For direct Stable and Short Stable bookings of 1 to 4 rooms, cancellation is free up to 40 days before arrival. The 30% deposit is fully refunded before the deadline.

What cancellation conditions apply for direct hotel bookings?

The conditions depend on the rate you select. For direct Stable and Short Stable bookings of 1 to 4 rooms, cancellation is free up to 40 days before arrival. Non-refundable and Green Rates are paid in full at booking and are not refundable.

Are there hotels in St. Anton with free cancellation near the ski lifts?

Yes. Hotel Die Arlbergerin is located 700 metres from the Nassereinbahn ski lift. For direct Stable and Short Stable bookings of 1 to 4 rooms, cancellation is free up to 40 days before arrival. The Rafalt ski-bus stop is directly in front of the hotel.

Why book direct?

When you book directly, the rate-specific payment and cancellation terms are clearly shown in your booking confirmation. For direct Stable and Short Stable bookings of 1 to 4 rooms, a 30% deposit is refundable when you cancel before the 40-day deadline. Book direct here.

Can I cancel a hotel booking for free last minute in St. Anton?

For direct Stable and Short Stable bookings of 1 to 4 rooms, cancellation is free up to 40 days before arrival. From 39 days before arrival, 100% of the accommodation price is due. Optional travel insurance is available during booking.

Which direct booking rates offer free cancellation?

For direct Stable and Short Stable bookings of 1 to 4 rooms, cancellation is free up to 40 days before arrival and the 30% deposit is refunded in full before the deadline.

How do I cancel a booking made through an online platform?

Please cancel through the platform where you made the booking and check the terms in your booking confirmation. For direct bookings, reply to your confirmation email or contact our team.

Is it possible to get a full refund on a cancelled hotel booking in St. Anton?

Yes. With the Stable Rate or Short Stable Rate booked directly at Die Arlbergerin, you receive a full refund of your 30% deposit when you cancel before the 40-day deadline.

Ready to Book Your Ski Holiday in St. Anton?

Free cancellation up to 40 days. Best rates guaranteed when you book direct. Your mountain awaits.