This page contains the complete cancellation and payment conditions for Hotel Die Arlbergerin in St. Anton am Arlberg, Austria. It covers all four booking rate types (Stable Rate, Short Stable Rate, Non-Refundable Rate, Green Rate), group booking terms, full buyout conditions, and optional travel insurance. Private guests who book directly can cancel free of charge up to 40 days before arrival with a full deposit refund.
Best Cancellation Policy in St. Anton
Free Cancellation Up to 40 Days Before Arrival
Hotel Die Arlbergerin, St. Anton
Private guests who book directly can cancel free of charge up to 40 days before arrival. Full deposit refund. No questions asked.
9.5 / 10 Based on 900+ verified reviews · Google · Booking.com · Expedia
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diearlbergerin.com
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Booking.com
Long Stay / Flexible Rate
Standard stays
Free until 40 days
Full deposit refund
Free until 60 days
Stricter after deadline
Short Stay Rate
Weekend / short breaks
Free until 40 days
Full deposit refund
Non-refundable
No refund at any time
Non-Refundable Rate
Best price, no flexibility
Non-refundable
Lowest direct price
Non-refundable
+ platform commission
How to cancel
Process & contact
Reply to your confirmation email
Direct line to our team
Cancel via platform only
Subject to platform rules
Long Stay / Flexible RateStandard stays
Direct
Free until 40 days
Full deposit refund
Booking.com
Free until 60 days
Stricter after deadline
Short Stay RateWeekend / short breaks
Direct
Free until 40 days
Full deposit refund
Booking.com
Non-refundable
No refund at any time
Non-Refundable RateBest price, no flexibility
Direct
Non-refundable
Lowest direct price
Booking.com
Non-refundable
+ platform commission
How to CancelProcess & contact
Direct
Reply to email
Direct line to our team
Booking.com
Via platform only
Subject to platform rules
The bottom line: For long stays, Booking.com offers 60 days - we offer 40. But for short stays, we offer free cancellation up to 40 days while Booking.com is always non-refundable. And on every rate, you deal directly with us - no platform, no delays, no disputes.
4-Star Hotel in St. Anton am Arlberg
Family-run since 1945
Modern Alpine
Modern Alpine
Design.
28 hotel rooms and 14 B&B rooms. Wellness sauna. Gourmet breakfast. 700 metres from the Nassereinbahn ski lift. Adults friendly (10+).
Explore Our Rooms"We cancelled 6 weeks before arrival and received our full deposit back within 3 days. Exactly as promised."
"Booking direct was the right choice. The team replied within hours and the cancellation process was completely painless."
"No platform, no forms, no waiting. Just a reply to the confirmation email and the money was back."
01
Private Bookings
1 to 4 rooms · up to 8 guestsThese are the cancellation and deposit terms that apply to all direct bookings of 1 to 4 rooms. Choose the rate that fits your plans.
Private bookings are direct bookings of 1 to 4 rooms (up to 8 guests). If you are booking for a group of 5 rooms or more, see Group Bookings below.
How the deposit works: Stable Rate and Short Stable Rate require a 30% deposit when you book. Cancel before the deadline and you get it back in full. Non-Refundable and Green Rate: the full amount is charged at booking and cannot be refunded.
Most Popular · Winter 2025/26
Stable Rate
Most flexible
Free cancellation up to 40 days
Free cancellation up to 40 days before arrival. You pay a 30% deposit when you book. If you cancel before the deadline, you get it all back.
Best choice if your plans might change.
Cancellation fee (% of total room price)
| More than 40 days before arrival | Free |
| 39 days or less before arrival | 100% |
Short Stable Rate
Short stay flexible
Same free cancellation window as the Stable Rate, but designed for shorter stays (1-3 nights). 30% deposit, refundable if cancelled before the deadline.
Cancellation fee (% of total room price)| More than 40 days before arrival | Free |
| 39 days or less before arrival | 100% |
For weekend breaks and short stays with flexibility.
Non-Refundable Rate
Best price, no refund
Our lowest price. Full amount charged at booking. No refund if you cancel, regardless of when.
Cancellation fee (% of total room price)| At any time after booking | 100% |
Best price - only if your dates are certain.
Green Rate
What is the Green Rate?
- Same price as our Non-Refundable Rate - no premium
- A small portion of your booking supports local sustainability projects in the Arlberg region
- Non-refundable: full amount charged at booking, no cancellation refund
Same price as Non-Refundable, with a small contribution to our sustainability programme. Full amount charged at booking, no refund.
Cancellation fee (% of total room price)| At any time after booking | 100% |
Best price with a green contribution.
Need to cancel? Simply reply to your booking confirmation email or write to hotel@diearlbergerin.com. No platform, no lengthy procedure.
02
Group Bookings
5 rooms or more
Group Rate
From 5 rooms
Deposit & payment
50% of the accommodation price at booking, payable within 14 days. Of this, € 5,000 Group Fixed Payment is non-refundable in all cases. Remaining balance due 30 days before arrival.
Cancellation - % of total accommodation price| Until 90 days before arrival | € 5,000 only |
| 89 to 60 days before arrival | 50% |
| 59 to 30 days before arrival | 80% |
| From 29 days before arrival | 100% |
Reduction clause: any reduction in the number of booked rooms is treated as a partial cancellation and charged according to the schedule above. Learn more about group bookings
Falstaff Rated 85 Points 2026
Regional Tyrolean
Regional Tyrolean
Flavours. Every Evening.
Homemade specialties, local ingredients, and a warm atmosphere that feels like a secret hideaway. Breakfast until 10:30 AM. No fixed mealtimes.
Discover the Restaurant
Das Stueberl · St. Anton am Arlberg
03
Full Buyout
One or both houses, exclusive use
Exclusive Rate
Hotel and/or guesthouse
Deposit & payment
50% of the accommodation price, payable within 60 days of contract signature. Of this, 25% of the accommodation price is non-refundable in all cases. Remaining balance due 30 days before arrival.
Cancellation - % of total accommodation price| Until 180 days before arrival | 25% |
| 179 to 120 days before arrival | 50% |
| 119 to 60 days before arrival | 80% |
| From 59 days before arrival | 100% |
The scope (one house or both) is agreed per booking. The non-refundable portion (25%) replaces the € 5,000 Group Fixed Payment. Reduction clause applies. These terms override the standard cancellation policy. Enquire about exclusive use
04
Travel Insurance
Optional add-on at bookingFor last-minute emergencies, unexpected illness, or unforeseen events, you can add optional cancellation insurance directly during the booking process. Choose the level of coverage that fits your plans.
Hotelstorno Plus
Reliable protection for unexpected changes before your trip. Covers illness, accident, and selected unforeseen events.
View product details ↗
Hotelstorno Premium
Extended coverage with enhanced benefits for maximum security. Recommended for peak season bookings.
View product details ↗No Insurance
You are free to complete your booking without insurance coverage. Our Stable Rate already gives you 40 days of free cancellation.
Insurance products provided by Europaeische Reiseversicherung. Details and conditions apply.
Insurance products provided by Europäische Reiseversicherung. Details and conditions apply.
Now that you know the terms
Explore Die Arlbergerin
Good cancellation terms are just the start. Here is what awaits you in St. Anton am Arlberg.
05/08
Cancellation FAQs – They Asked, We Answer
Still have a question? We would rather you ask than wonder.
Call us: +43 5446 2243
or email: hotel@diearlbergerin.com
Does Hotel Die Arlbergerin in St. Anton offer free cancellation?
Yes. Hotel Die Arlbergerin in St. Anton am Arlberg offers free cancellation up to 40 days before arrival on all private bookings of 1 to 4 rooms booked directly. The 30% deposit is fully refunded. This is among the most flexible cancellation policies for any ski hotel in the Austrian Alps.
"We cancelled 6 weeks before arrival and received our full deposit back within 3 days. Exactly as promised. No emails back and forth, no waiting."
Verified guest · Google Reviews · 5 stars
What is the best cancellation policy for hotels in St. Anton?
Die Arlbergerin offers one of the best cancellation policies for hotels in St. Anton: free cancellation up to 40 days before arrival with a full deposit refund on direct bookings. Most OTAs and other hotels in the Arlberg region apply stricter terms. Booking direct always gives you the most flexible conditions.
Are there hotels in St. Anton with free cancellation near the ski lifts?
Yes. Hotel Die Arlbergerin is located 700 metres from the Nassereinbahn ski lift in St. Anton am Arlberg and offers free cancellation up to 40 days before arrival on direct bookings of 1 to 4 rooms. The ski bus stop is directly at the hotel door.
Is it better to book a St. Anton hotel directly or through an OTA?
Booking directly with Hotel Die Arlbergerin always gives you better cancellation terms than OTAs. Direct bookings offer free cancellation up to 40 days before arrival and a refundable 30% deposit. OTAs typically impose stricter deadlines, non-refundable fees, and charge platform commissions that are built into the price. Book direct here.
Can I cancel a hotel booking for free last minute in St. Anton?
Due to the high demand of Austrian ski resorts, last-minute free cancellation within 39 days of arrival is not available at Die Arlbergerin. However, our Stable Rate allows free cancellation up to 40 days before arrival. For last-minute emergencies, we recommend adding our Hotelstorno travel insurance at booking.
What are the typical free cancellation terms for ski resort hotels in St. Anton?
Most ski resort hotels in St. Anton require cancellation 30 to 60 days before arrival to avoid charges. Die Arlbergerin's Stable Rate allows free cancellation up to 40 days before arrival with a full refund of the 30% deposit - one of the most guest-friendly policies in the Arlberg region.
How do I cancel a hotel booking in St. Anton made through an OTA?
If you booked through an OTA such as Booking.com, KAYAK or Hotels.com, you must cancel through their platform under their specific terms. To guarantee the most flexible cancellation and direct customer support, always book at diearlbergerin.com.
Is it possible to get a full refund on a cancelled hotel booking in St. Anton?
Yes. With the Stable Rate or Short Stable Rate booked directly at Die Arlbergerin, you receive a full refund of your 30% deposit when you cancel before the 40-day deadline.
Ready to Book Your Ski Holiday in St. Anton?
Free cancellation up to 40 days. Best rates guaranteed when you book direct. Your mountain awaits.